Privacy Policy Overview

This Privacy Policy explains how Cycle Craft processes personal data in connection with the website and workshop services for bicycle servicing and repairs. It applies to users in Argentina and describes the categories of data collected, the purposes of processing, cookie use, retention practices, rights, and contact channels. It is a general notice and does not describe any unconfirmed tracking, advertising, or cross-border transfer arrangement.

Effective Date

As stated in this policy

Scope

All users of our services

Questions?

Contact

Purposes of Processing

We use personal data to respond to service inquiries, arrange bicycle intake, communicate about inspection findings, prepare and confirm scope and quotes, coordinate repair and adjustment work, and provide collection or service summaries. We also use data to operate the website, maintain security, deliver messages, and manage basic administrative records. Technical data is used for troubleshooting, access control, and reliable site performance.

Processing is limited to the workshop and website functions described in this notice.

Operational Sharing

We may share personal data with service providers that support website operation, technical delivery, message handling, or related administrative functions. These recipients are expected to process data only for the services they provide to us and under appropriate confidentiality and security obligations. We do not confirm any broader partner sharing beyond what is necessary for these operational purposes.

Operational recipients are used only to support the website or workshop functions described here.

Legal Disclosures

We may disclose personal data when necessary to comply with a legal obligation, respond to a valid request from a public authority, protect our rights, or address security or fraud concerns. Any disclosure is limited to the extent reasonably required for the relevant purpose and handled in accordance with applicable law.

Disclosure to public authorities is limited to situations required by law or lawful process.

01 · Collection

Data We Collect

Cycle Craft processes the information you submit through the contact form, by email, by phone, or in person when you request service. This may include your name, email address, phone number if provided, inquiry message, and service preferences. We also process limited technical data such as server request metadata and browser and device information for security and delivery purposes.

We collect only the categories needed to handle inquiries, bookings, and site operation.

02 · Sources

Sources of Data

Personal data is obtained from direct communications, service requests, and ordinary website interactions. When you use the site, certain technical data is collected automatically from your device and browser to support access, security, and message delivery. We do not state any unconfirmed tracking or advertising collection.

Most information is received directly from you; technical data is generated by your browser and our systems.

03 · Cookies

Types of Cookies

Confirmed cookies are limited to those necessary for essential site operation and those used to remember privacy preferences. Essential cookies support core functions such as page delivery and form handling. Preference cookies store your selected privacy settings. No analytics or advertising cookies are confirmed for use on this site.

Only essential and preference-related cookies are confirmed for this website.

04 · Controls

Cookie Controls

The site uses essential cookies needed for basic operation and cookies that remember privacy preferences. Where your browser permits, you may block or delete cookies, but some functions may not operate correctly if essential cookies are disabled. We do not confirm analytics or marketing cookies.

Cookie settings may be adjusted through browser controls, subject to the limits of essential site functions.

User Rights

Your Rights

Subject to applicable law, you may request access to your personal data, correction of inaccurate information, deletion where retention is no longer justified, and restriction or objection in limited circumstances. Where processing is based on your consent, you may withdraw it for future processing, subject to legal or operational limits. We may need to verify your identity before acting on a request.

Available rights depend on the nature of the data and any legal exceptions that apply.

Requests

How to Make a Request

To exercise a privacy right, submit a clear request using one of the contact methods listed below and identify the data or interaction concerned. We may ask for information needed to confirm your identity and to locate the relevant records. If a request cannot be fully granted, we will respond with the applicable reason where required by law.

Requests are handled through the contact channels listed in this notice and may require identity verification.

Data Retention

Retention of Data

We retain personal data for as long as necessary to manage inquiries, service coordination, workshop records, security, and any legal obligations that apply to our business. When data is no longer needed, it is deleted, anonymized, or otherwise handled in a manner consistent with our retention practices and applicable law. Some records may be kept longer where a dispute, compliance duty, or accounting requirement makes continued storage necessary.

Data is kept only for the period needed for the stated purpose or for legal and operational recordkeeping.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, website functions, or legal requirements. The revised version will apply from the date it is published on the site unless a different effective date is stated. Users should review the notice periodically to remain informed of the current terms.

This notice may be revised to reflect operational or legal changes, with the updated version taking effect when posted.

Email contact

feedback@islandarcherball.garden

Telephone

+54 9 11 2898-9907

Postal address

Calle Misiones 106, B1667CMC Malvinas Argentinas Buenos Aires Province

Privacy inquiries

Use the listed contact channels for questions about this notice or the handling of personal data.